Important Policies

Please read our terms and policies before attending

Introductory Enrollment Policy

All private and semi-private students must complete an introductory session for evaluation and discussion with instructor about future private or semi-private training packages.

Cancellation Policy

All sessions purchased expire 90 days from date of purchase and are non-refundable or transferable.

Cancellations received less than 24 hour in advance will be charged the full price for the pre-scheduled sessions with no refund, this applies to semi-Private students.

Any student in a semi-private session whose partner has to cancel, will be notified in advance and offered the opportunity to pay for a private session at a reduced rate if another partner cannot be found in time.

All Sessions purchased by Gift Certificate are subject to the same cancellation policy.

In the event your session must be cancelled by the instructor, you will receive 24 hour notice & rescheduled, If circumstances do not allow 24 hr. notice, your workout will be rescheduled as a complimentary session of the same value.

If you are to arrive more than 20 minutes after your scheduled appointment with no notice to the instructor, your session is cancelled and forfeited.

Studio Etiquette

Please arrive on time for your pre-scheduled session, and wait quietly in the waiting room until the instructor comes to escort you into the studio.

Please arrive at least 15 minutes prior to our appointment if you have not completed the proper client information form in advance.

Please keep your voice down while in the facility to be mindful that other practitioners are working with client in the adjoining rooms.

Do not come to the studio if you are injured, feeling ill, or contagious from an illness.

Wear comfortable workout clothes and remove shoes, and please wear socks, upon entering the workout area.
We are unable to accomodate small pets or children accompanying you to your session.

Scheduling Policy & Payment

Each student must prepay for the training package by check complete the required pre-registration forms to update their current health information, and sign the release of liability form prior to pre-scheduling all sessions.